Shipping Policy
Delivery Information
At Lenzoa, we strive to provide fast and reliable shipping to all our customers across India. We partner with trusted courier services to ensure your orders reach you safely and on time.
Shipping Options
Standard Delivery
- • Delivery within 3-5 business days
- • Free shipping on orders above ₹999
- • ₹99 shipping charge for orders below ₹999
- • Tracking number provided via email or whatsapp
Express Delivery
- •Currently not available
Delivery Areas
We currently deliver to all major cities and towns across India. Delivery times may vary based on your location:
- Metro Cities: 1-3 business days
- Tier 1 Cities: 2-4 business days
- Tier 2 Cities: 3-5 business days
- Remote Areas: 5-7 business days
Order Processing
1
Order Confirmation
You'll receive an email confirmation 1-24 hours of placing your order
2
Processing
Orders are processed within 24 - 48 hours on business days
3
Shipping
Tracking details sent via email and whatsapp once shipped
4
Delivery
Package delivered to your doorstep with signature confirmation
Important Notes
- • Orders placed after 2 PM will be processed the next business day
- • Please ensure someone is available to receive the package
- • Valid ID proof and Adhar card may be required for delivery
Contact Us
If you have any questions about shipping or delivery, please contact our customer support team:
Email: care@lenzoa.com
Hours: Monday to Friday, 9 AM to 6 PM IST